A useful guide to find all the resources and information you'll need for your time at Hallam!
Hi everyone! My name is Shafaq, and I'm your International Students' Officer. Whether you need help navigating university life, have questions about your studies, or just want to chat, I'm here for you!
At Hallam SU, we have loads to offer - we make the good times better, open up life-changing opportunities, fight for your rights, and support you if things go wrong. As international students, you might have a lot of questions before you start, so use this guide to find all the resources and information you'll need for your time at Hallam!
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Your Students' Union
HUBS, 6 Paternoster Row, Sheffield, S1 2QQ
We're located across from the train station. The building looks a bit like a giant drum, you can't miss it!
Opening hours
- Monday, Wednesday, Friday (8am-6pm)
- Tuesday, Thursday (8am-9pm)
- Saturday & Sunday (Closed)
Please note: The HUBS will be closed on bank holidays and Hallam Statutory Days.
Talk to us
Reach out however suits you best.
Ask us portal
0114 225 4111
studentsunion@shu.ac.uk
Live chat (Monday - Friday, 9am-12pm & 1pm-4pm)
Message on Instagram
Message on Facebook
Enrolment
You must enrol before starting your course. Enrolment is online, so you can access it before arriving in the UK. However, to become fully enrolled, there are further tasks you must complete after you have arrived in the UK, so you must allow time for this before the start date of your course. View enrolment guidance.
Arrival
Biometric Residence Permit (BRP) collection
If you used the University ACL code in your visa application, you will need to collect your BRP card from the University.
International Orientation
International Orientation will take place on campus on 12 and 13 September, with a schedule of in-person sessions held over the 2 days.
Campus Tours
Guided campus tours will show you some of the University's buildings, making it easier to find your way around when classes start. Book a campus tour.
Banking and Finance
It's important to open a bank account after your arrival in the UK. You can choose to bank with an online provider - look at online comparison websites to find the best one - or those that provide an in-person service such as Lloyds Bank.
International Emergency Fund
If you are experiencing unforeseen financial difficulties, you may be eligible to receive a one-off payment from our International Emergency Fund.
Healthcare
Once you're in the UK, you should register with one of the medical centres as organised by the International Experience Team during your orientation session in your first week. If you miss the planned session, you should register as soon as possible. You will need to take your passport, SHUcard, and proof of your UK address (accommodation contract). Find out more about healthcare and vaccinations.
Groceries and consumables
Moor Market
No matter where you are from, the moor market has many vendors selling organic food products.
Directions to Moor Market
Sheffield City Centre
Centred on pedestrianised Fargate, Sheffield City Centre is a busy district filled with big-brand stores and trendy boutiques. Hip coffee shops sit alongside independent and chain restaurants serving modern Asian and American food, while cosy historic pubs pour craft beers.
Directions to Sheffield City Centre
Travel
Getting in and out of Sheffield is convenient, with easy access to trains, buses, and trams. Even better, you can get student discounts on them all!
Part-time jobs and voluntary work
National Insurance
You need a National Insurance (NI) number to work in a part-time or full-time job. Apply for a NI number,
Share code
A share code is a personal identifier that allows you to prove your immigration status.
Handshake
Handshake is a job listing platform created to democratise access to opportunity - to help every student find the right job, no matter where they're from or who they know. Find jobs on Handshake.
Volunteering
Volunteer with us, build your CV, gain new skills, and meet new people. View all volunteering opportunities.
Societies
Do what you love. Discover a new passion. Or just get together with your coursemates. Whatever you're into, there's a club for it at Hallam. And if there isn't, we'll help you make one.
With so many social and academic societies on offer, you won't have much trouble meeting like-minded students and making new friends. View all societies.
Academic support
Once you enrol, you have access to a wide range of services and resources to support your academic study and employability skills development. Find academic support services.
Academic misconduct
Academic misconduct is a serious matter and has the potential to result in several sanctions which could impact on your ability to progress academically. Find out more about academic misconduct and how to avoid it.
Student help and support
Hallam Help
Hallam Help is your go-to for questions and support during your time at University. They can provide you with useful information, and signpost you to a more specialist team if needed.
hallamhelp@shu.ac.uk
0114 225 2222
Accommodation
accommodation@shu.ac.uk
0114 225 4512
Disability support
disability-support@shu.ac.uk
0114 225 3964
Enrolment
enrolment@shu.ac.uk
0114 478 1478
Invoicing
invoicing@shu.ac.uk
0114 225 2478
IT Help
0114 225 3333 (option 2)
SU Advice
Our Student Advice Centre offers free, confidential, and independent advice to all Hallam students on topics including funding, housing, and academic issues.