What should I do if I have a problem at work?

If you have a problem at work, it is always best to try to get it resolved quickly, at the time it's occurring.

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Resolving workplace problems quickly

If you experience a problem at work, it's best to address it as soon as possible. Whenever possible, try discussing the issue informally with your employer first. Keeping a record of any concerns, including dates and details of incidents, can be helpful.

If you need to raise a formal grievance, we can provide guidance on the process. We can also advise you on your rights and the steps you should follow. Additional information about your rights is available on the Citizens Advice website.

For workplace disputes, ACAS offers independent and impartial advice on employment law. They are also the first point of contact if you plan to make a claim to an employment tribunal. If you're considering an employment tribunal claim, act quickly, as strict time limits apply. In most cases, you must file a claim within three months minus one day from the date of the incident.

For more information on your employment rights, please refer to our employment guide or contact us for further advice.